MDDUS, The Medical and Dental Defence Union of Scotland, offers UK indemnity and expert medico and dento-legal advice to doctors, dentists and other health professionals throughout the UK from offices in Glasgow and London.
We have an exciting opportunity for a Practice Adviser based within either our Glasgow or London office. The role is ideally suited to an experienced practice manager and involves assisting MDDUS members with a range of medico-legal matters. You will be working as part of a team providing advice via the telephone helpline and handling written cases. The job also involves supporting MDDUS risk, educational, marketing and membership programmes.
Applicants will be expected to have knowledge and wide experience of practice management, NHS complaints procedures, and medico-legal matters including GMC guidance – as well as excellent written and oral communication skills, objective analysis and problem solving, and an ability to make decisions and manage expectations/demands for assistance. Good call-handling skills are essential with an ability to handle sensitive and sometimes challenging issues.
To apply: Please submit a CV accompanied by a covering letter stating why you feel you are suitable for this post to firstname.lastname@example.org by close of play on Sunday 23 June 2019.