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Preparing for a day in court

COURT appearances – be it for an inquest or giving evidence at trial – are commonplace and involve doctors on a regular basis. A few basic tips can help reduce any anxiety.

  • 28 November 2016
  • Risk alert

Recording patient calls

HEATLHCARE providers are increasingly opting to record telephone interactions with patients - but it is important to be aware of data protection implications.

  • 27 October 2016
  • Risk alert

Vaccination pitfalls

Flu season is upon us. How good is vaccine management in your practice?

  • 29 September 2016
  • Risk alert

Private services

A RANGE of private providers are now offering telephone or online consultation services to help GP practices deliver improvements in patient access. But what are the risks to both practices and doctors providing these services?

  • 31 August 2016
  • Risk alert

Treating transgender patients

RECENT GMC guidance addresses a general lack of understanding among healthcare professionals on how to provide effective care and support for transgender patients.

  • 27 July 2016
  • Risk alert

Safety netting

SAFETY netting is now considered a core component of GP consultations but should not just be a means of passing diagnostic uncertainty onto the patient.

  • 28 June 2016
  • Risk alert

Prepare now for changes in data protection

DATA protection laws in the UK are to be tightened up under new regulations and the Information Commissioner's Office (ICO) is advising organisations to start considering the implications now.

  • 27 May 2016
  • Risk alert

Saying sorry

A recent Parliamentary and Health Service Ombudsman report highlights reluctance among some healthcare professionals to offer a sincere apology to patients when something goes wrong.

  • 27 April 2016
  • Risk alert

Relational continuity of care

THE benefits of a patient being consistently managed by the same clinician are undoubted - but is true continuity of care still possible in a hard-pressed NHS?

  • 30 March 2016
  • Risk alert

Filling service gaps

Employing a locum or agency clinician to fill service gaps can cost more than you realise without some preparation to reduce potential risks

  • 29 February 2016
  • Risk alert