Training for members

MDDUS learning materials and courses are designed specifically for members and their teams to use either on an individual basis or in a team-based session. Our aim is to highlight some of the most common medico- and dento-legal risk areas and offer guidance and practical advice on achieving best practice. Search our library by keyword or use the filters on the left to browse by training type and topic.

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Parental rights and responsibilities

This guidance sheet can be used to help clinicians understand the principles involved in establishing who has parental rights and responsibilities when considering actions around children/young people.

  • Toolbox

Business continuity planning

This guidance sheet covers business continuity planning and how a GP practice can prepare for future incidents that could endanger service delivery.

  • Toolbox

Access to clinicians

This interactive exercise is designed for practice managers and GPs to use with reception and admin teams.

  • Toolbox

An introduction to risk registers

This guidance sheet for GPs and managers walks you through the practical steps of formulating a risk register particular to your practice.

  • Toolbox

Duty of candour

All staff should be aware of the practice's responsibilities in relation to the duty of candour set out in this guidance sheet.

  • Toolbox

Complaints - responding in writing

Find helpful information and a template to assist in formulating a formal letter of response to a complaint.

  • Toolbox

Dental complaints handling

This course is aimed at dentists and dental practice managers. It takes around 45 minutes to complete and includes a short assessment at the end

  • Online course

Chaperones checklist

This checklist, which has been designed for use by GPs and practice managers, provides a guide to the knowledge and training requirements for an effective chaperone

  • Checklist

Clinical record keeping checklist

This checklist can help to review the way your practice manages the integrity and security of patient records, to ensure record keeping complies with General Medical Council guidance

  • Checklist

Appointments checklist

Use this checklist to review your current appointment booking system to help ensure it is as effective as possible in reducing the likelihood of future patient harm

  • Checklist