Training for members

MDDUS learning materials and courses are designed specifically for members and their teams to use either on an individual basis or in a team-based session. Our aim is to highlight some of the most common medico- and dento-legal risk areas and offer guidance and practical advice on achieving best practice. Search our library by keyword or use the filters on the left to browse by training type and topic.

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Complaints

It is essential that practices have a clear and transparent process for dealing with complaints.

  • Toolbox

Effective

This line of enquiry focusses on the effectiveness of patient care

  • Toolbox
  • CQC toolbox

Safe

This line of enquiry focusses on ensuring that people are protected from abuse and avoidable harm

  • Toolbox
  • CQC toolbox

An introduction to practice risks in dentistry

This training video examines common risk areas, including confidentiality, dealing with complaints, dental surgery practice, record keeping, and public interest disclosure of patient information

  • Video

Handling GP complaints

This RCGP-accredited course aims to build knowledge on the requirements associated with handling complaints

  • Online course
  • 0.75 CPD Points
  • RCGP accredited

Good practice in record keeping for hospital doctors

This RCP-accredited online course is aimed at hospital doctors and is designed to build on the requirements associated with good record keeping

  • Online course
  • 1 CPD point
  • RCP accredited

Good practice in record keeping for GPs

This course is aimed at GPs and is designed to build on the requirements associated with good record keeping

  • Online course
  • 0.75 CPD Points
  • RCGP accredited

Clinical dental record keeping

This checklist can be used by practice managers or dentists to review your practice processes for viewing and actioning patient results and hospital correspondence.

  • Toolbox
  • Checklist

Confidentiality checklist

Use this checklist to identify any risks in how your team maintain patient confidentiality

  • Checklist

Records management checklist

This checklist can help to review the way your practice manages the integrity and security of patient records.

  • Checklist